September 27, 2022
To: Campus Community
From: David Marshall, Executive Vice Chancellor
Margaret Klawunn, Vice Chancellor for Student Affairs
Josh Bright, Associate Vice Chancellor for IT and Chief Information Officer
Re: Formation of Information Technology Services
We are pleased to announce the official integration of the Student Affairs IT unit, Student Information Systems & Technology (SIS&T), with Enterprise Technology Services (ETS), effective July 1, 2022. The new central IT unit has been renamed Information Technology Services (ITS) and reports to the Office of the Chief Information Officer. Josh Bright, the Associate Vice Chancellor for IT and Chief Information Officer, oversees the integrated organization.
Planning for this integration began in early 2019 and was finalized over the last year in discussions overseen by then-Interim Chief Information Officer Shea Lovan. The integration is designed to reduce complexity and duplication, standardize practices and tools, build resilience for system and service support, provide growth opportunities for staff, and manage costs associated with the increasing demand for IT services. By combining the core IT staff, systems, and services into one organization, the campus is better equipped to implement major system transformations while continuing to provide services to all current constituents within Student Affairs and the broader campus community.
The new organization consists of six primary units: Core IT Services; Business IT Services; Strategy and Academic/Research Support; Information Security; Portfolio, Program and Project Management; and Administration and Logistics. The Business IT Services unit includes student information services, data services and business intelligence, application development, and financial information services. The Core IT Services unit includes computing infrastructure and facilities, cloud and identity services, network and communications services, and workplace technology services.
We are grateful to all of our dedicated colleagues in SIS&T and ETS, who worked diligently and patiently to develop these plans, as well as the Office of Finance and Resource Management and the Information Technology Board for their assistance and support.