February 24, 2021

This message is distributed to All-Instructors, Academic-Assistant-Deans, and Academic-Department-Managers. (Click here to view description of distribution groups.)

The following is being sent on behalf of the Instructional Support Team

Dear Colleagues,

This week’s IS Team update:


New Zoom Features Available February 26:

In-Meeting File Transfer - The In-meeting file transfer has been locked at UCSB since our Zoom engagement began due to the risk of zoom-bombing and cyber attacks.  Recent security updates to Zoom have made these attacks more difficult and less frequent. As a result, UCSB will unlock this feature. Meeting hosts who wish to enable this feature for their meetings can do so by signing into zoom here https://ucsb.zoom.us/profile/setting and going to user profile under Settings, In Meeting (Basic), and toggling File Transfer to “On.” For more information on how to use in-meeting file transfer, please refer to the document at   https://support.zoom.us/hc/en-us/articles/209605493-In-meeting-file-transfer.

Please note, not all file types will be allowed.  Only file types with the following extensions may be transferred:  .pptx, .ppt, .pps, .docx, .doc, .pdf, .xlsx, .xls, .txt, .rtf, .mp3, .wav, .mp4, .key, .numbers, .pages, .csv, .gif, .jpg, .jpeg, .png, .mov

Data Center Controls - Zoom data center controls allow webinars and meeting hosts to opt-in or out of a specific data center region.  Data Center Controls determine which servers and connectors are used to connect to Zoom meetings or webinars you are hosting. It also facilitates the removal of Data Center regions that may be considered high risk.

The common question is, if you opt-out of a region but someone needs to join your meeting from that region, can they still join? The good news is that they can still enter your session without the meeting data going through their regional data center. Still, you should be aware that they may experience some latency/performance issues. Meeting hosts who wish to enable this feature for their meetings can do so by signing into zoom here https://ucsb.zoom.us/profile/ and scroll to the bottom, check the boxes of the data centers you would like to be open, and click save.

Data Center region selections apply only for meeting and webinar traffic. By default, if all participants of a meeting are joining from locations within the US, the US Data Center will be used.

For more information on how to use Data Center Controls please visit https://support.zoom.us/hc/en-us/articles/360042411451-Selecting-data-center-regions-for-hosted-meetings-and-webinars

Late-hire instructors needing access to GauchoSpace

If there are late-hire instructors who are unable to get into UCPath in a timely manner in order to ensure access to GauchoSpace, the department can help expedite this process. Department delegated editors for identity (found at this link) can give the instructors a ‘pre-hire’ affiliation in identity by following the instructions at this link. Once an instructor has an active UCSBnetID, they can be added to their GauchoSpace course site(s) manually by Collaborate support staff; the department administrator should email help@collaborate.ucsb.edu with any instructor names, UCSBnetIDs, and course information and access will be provided to GauchoSpace for those instructors.

GauchoSpace Quiz Statistics

It can be useful to review quizzes after students have taken them on GauchoSpace to identify concepts that students may be struggling with, questions that should be reworded or if students appeared to be guessing on particular questions. To understand these and other factors in quizzes please refer to this article on quiz statistics.


We’ll be back with more next week!

The IS Team