On Behalf of the Instructional Support Team - September 30 Message

September 30, 2020

This message is distributed to All-Instructors, Academic-Assistant-Deans, and Academic-Department-Managers.  (Click here to view description of distribution groups.)  
The following is being sent on behalf of the Instructional Support Team



Dear Colleagues,


Thank you for all you’ve invested in Fall quarter. Here we go!


Extended Help Desk Hours in Weeks 0, 1, and 2 of Fall Quarter 

The GauchoSpace help desk is open from 8am - 6pm M-F. Instructors also can schedule (virtual) consultations with any helpdesk from 10-4 M-F. For questions or to schedule a consultation, send an email to help@collaborate.ucsb.edu


For help with Zoom, GauchoCast, iClicker, Gradescope, Film Reserves, and Technology Loans, the Instructional Development Helpdesk will be open from 7:30am - 6pm M-F, with on-call help on Saturdays. Email help@id.ucsb.edu 


Instructional consultation, contact:

CITRAL and Instructional Development are happy to talk with you about your teaching and course design questions. Contact information and drop in hours:

Linda Adler-Kassner: ladler@ucsb.edu - CITRAL

*Drop in teaching chat/consultation: Tuesdays 11-12 (zoom link:  https://ucsb.zoom.us/j/86268310434)


Lisa Berry: lisa_berry@ucsb.edu - Instructional Development


Mindy Colin: mindy.colin@ucsb.edu - Instructional Development


Maggie Safronova (m_safronova@ucsb.edu) - CITRAL



Instructional Equipment Loans for Faculty Available at Media Equipment: Faculty who need to borrow instructional equipment (laptops, web cameras, headset microphones, document cameras, etc.) for Fall quarter can contact Media Equipment in Kerr Hall to check on inventory available and arrange for a pickup. Please email help@id.ucsb.edu and include “ID Equipment Loan” in the subject line.


Upcoming Pedagogy Workshops/Seminars

The Center for Innovative Teaching, Research, and Learning (CITRAL) has a robust calendar of Fall quarter workshops and seminars to build your teaching. Click here to view upcoming events (scroll to bottom of the page). Contact CITRAL to receive regular (and non-persistent) emails about upcoming programming.


Late-hire instructors needing access to GauchoSpace

If there are late-hire instructors who are unable to get into UCPath in a timely manner in order to ensure access to GauchoSpace, the department can help expedite this process. Department delegated editors for identity (found at this link) can give the instructors a ‘pre-hire’ affiliation in identity by following the instructions at this link. Once an instructor has an active UCSBnetID, they can be added to their GauchoSpace course site(s) manually by Collaborate support staff; the department administrator should email help@collaborate.ucsb.edu with any instructor names, UCSBnetIDs, and course information and access will be provided to GauchoSpace for those instructors.


We’ll be back next week (or before) with more!


The Instructional Support Team